Through active involvement in the pre-sales and account management processes as well as hands on and personalized software demonstrations, a Sales Engineer provides education & training to customers to aid their purchasing decisions. They are an integral part of the sales cycle and onboarding journey, and add an immense amount of value to customer conversations they’re a part of. The ideal profile for this role is someone who is detail-oriented and curious by nature, with a passion for delighting customers. They take pride in their ability to communicate complex interactions, simply and clearly, and they understand the art of focusing on value propositions. If you enjoy breaking down the technical requirements of customers and tailoring a proposed solution back, this could be a great role for you to leave your mark on. Key Responsibilities: Sales Demonstrations: Curate and configure product demonstrations. Ensure the demo is an impactful one by gathering technical requirements, adapting the conversation to customer needs, sharing best practices and leveraging differentiators and features. Customer Onboarding: Articulate and support the onboarding process, ensure customers understand the technical requirements. Collaborate with Technical Support when required to reinforce platform adoption as a key success factor. Partnership Reviews: Collaborate with Account Executives and Customer Success Managers on account renewals that have potential to grow and expand beyond current utilization. Share insights with customers around usage and analytics, demonstrate new features in the latest releases, and evangelize the product roadmap. Product Knowledge & Industry Expertise: Maintain expert level product knowledge. Stay informed by staying close to our Product team and internal updates. Keep up-to-date on relevant competitive solutions, products, and services. Customer Experience: Provide an impactful experience during demos and presentations. Measures of Performance: Customer Impression: Knowledge transfer goals are met; and customers share positive feedback regarding the sales demo process. Impact to Sales Cycle: Customers leave the demo ready to move to the next step, managed by the Account Executive. Your presence and influence assists the sales team in closing opportunities through net new acquisition or account expansion. Partnership Health: Quarterly partnership reviews are executed successfully alongside Account Executives, and platform adoption and customer health metrics increase favourably. Teamwork & Collaboration: Sales, Support, and Marketing are collectively working to ensure demo, event, or customer engagements are well-planned and executed. Emergence of Data Insights: Our systems of analytics are continually improved upon, making customer insights more easily accessible by Sales and Support. This will include Salesforce as well as our Client Growth Map and other tools. Competencies and Experience: 2-3 years experience turning potential customers into buyers, through hands on and influential sales demonstrations. An amazing customer orientation that shows up in the way you build relationships authentically yet quickly. An ability to take in multiple perspectives and data points during the sales process, all while staying focused on providing value to the customer’s needs. Strong & well developed communication skill sets. From public speaking at a trade show booth to presenting a proof of concept to a math department via a Zoom call, you can clearly and confidently communicate with customers and stakeholders from all levels. Moreover, you have the ability to distill technical concepts into tangible parts anyone can understand and interact with. Comfort with technology, and ease at which you bring in a technical understanding of software, web and database development into customer conversations. Ability to handle multiple projects and tasks, your project management skills will get a good flex in this role and you love the challenge of collaborating across teams to orient around our customers. Lastly, a background in STEM disciplines, either at an academic level or with an organization, or a combination of both would be a stand out asset on a candidate’s profile. If you are naturally inquisitive, organized, and results-oriented, with strong communication skills, and a high level of customer service “EQ” - then we should talk. This is a great technical role for you to flex that skill set and continue to hone it.

Job Summary: We are seeking a skilled and organised Project Manager to lead and support the delivery of key projects, including Salesforce implementation and business process optimisation. The ideal candidate will have at least 2 years of project management experience, with a proven track record in driving successful CRM deployments and improving operational workflows. As a Project Manager, you will collaborate with cross-functional teams to ensure projects are delivered on time, within scope, and aligned with business objectives, while fostering a culture of continuous improvement. Key Responsibilities: Manage the end-to-end delivery of Salesforce implementation projects, ensuring a smooth transition from legacy systems to a fully optimized Salesforce environment. Oversee projects focused on streamlining and optimizing business processes, driving efficiency and productivity across various departments. Develop and maintain detailed project plans, timelines, and resource allocation to ensure timely delivery of project milestones. Collaborate with Business Analysts to translate business needs into actionable project deliverables and ensure alignment with technical teams. Coordinate with stakeholders to clarify project objectives, requirements, and manage expectations throughout the project lifecycle. Facilitate Agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) and ensure the use of Agile best practices. Monitor project progress, identify risks and issues, and implement mitigation strategies to keep projects on track. Use project management tools (e.g., Jira, Asana, Microsoft Project) to track tasks, prepare regular status reports, and communicate progress to senior management. Manage project budgets, timelines, and resources, ensuring optimal allocation and utilization to meet project goals. Stay updated on best practices in Salesforce and project management to continuously improve delivery processes. Required Qualifications: 2+ years of experience in project management, with a focus on CRM implementations, especially Salesforce, and business process improvements. Proven experience delivering Salesforce implementation projects, including customization, configuration, and third-party integrations. Strong understanding of Agile methodologies, with experience leading teams in an Agile environment. Excellent organizational skills, with the ability to manage multiple projects simultaneously. Strong communication skills, both written and verbal, with the ability to engage stakeholders at all levels. Preferred Qualifications: Bachelor’s degree in Business, Information Technology, Project Management, or a related field. Certifications such as Certified ScrumMaster (CSM), Project Management Professional (PMP), or Salesforce Admin. Experience with data visualization tools like Power BI or Tableau for tracking and reporting project progress. Familiarity with AI platforms and automation tools, with a focus on integrating these technologies into business workflows. Ability to thrive in a fast-paced environment, with a focus on delivering high-quality results.

Job Summary: We are seeking an analytical and adaptable Business Analyst to play a pivotal role in enhancing our business processes and driving digital transformation efforts. This role focuses on optimizing workflows, improving system integrations—particularly with platforms like Salesforce— and exploring opportunities for implementing AI solutions to streamline operations. You will work closely with cross-functional teams to gather insights, develop process improvements, and integrate cutting-edge AI technologies to create a more efficient and data-driven organization. Key Responsibilities: Analyze and optimize existing business processes, with a focus on leveraging Salesforce for improved customer relationship management and workflow automation. Collaborate with stakeholders to identify opportunities for AI integration, developing use cases where machine learning and AI models, such as GPT, can add value. Design and document process flows and technical specifications that support business requirements and align with digital transformation goals. Work with technical teams to implement and configure Salesforce enhancements and integrate third-party applications to extend its capabilities. Develop and maintain dashboards and reports using data visualization tools (e.g., Power BI, Tableau) to provide insights on process performance and AI impacts. Assist in evaluating and implementing AI-driven tools to automate data analysis, reporting, and other key business processes. Facilitate meetings and workshops with business units to gather requirements, validate process changes, and ensure successful implementation of solutions. Stay updated on the latest trends in AI, automation, and CRM platforms, recommending new technologies and strategies for continuous improvement. Required Qualifications: 2+ years of experience in a business analysis role, with a focus on business process improvement and CRM (Salesforce) optimization. Strong understanding of Salesforce capabilities, including custom objects, flows, integrations, and reporting. Experience in designing and implementing AI-driven solutions, with a practical understanding of their applications in business processes. Proficiency in data analysis and visualization tools (e.g., Power BI, Tableau) for generating actionable insights. Strong analytical and problem-solving skills, with a methodical approach to defining and implementing process improvements. Excellent communication skills for engaging with both technical teams and business stakeholders. Preferred Qualifications: Bachelor’s degree in Business Administration, Information Technology, Data Analytics, or a related field. Experience with AI platforms and cloud services (e.g., Azure AI, AWS AI, Google Cloud AI). Familiarity with project management methodologies like Agile or Lean Six Sigma. Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Salesforce certifications (e.g., Salesforce Admin).  Experience in implementing automation tools and AI APIs (e.g., GPT models, OpenAI) within business workflows.

Tech Stack: Backend: Python (Django, FastAPI, Flask) Frontend: JavaScript (ideally Vue.js, but open to other frameworks), Bootstrap 5, CSS/SCSS Databases: PostgreSQL, MySQL, SQLite Mobile Development (Optional but Preferred): React Native, Dart, Kotlin Other: Strong understanding of Authorization and Authentication concepts and familiarity with RESTful API design and implementation, version control (e.g., GitHub), and best practices in web development. Experience with RESTful, SOAP, and GraphQL APIs. Job Summary: As a Mid-Level Full Stack Developer, you will focus on developing and integrating various web applications and services. You will build APIs and user interfaces while working closely with external services and platforms like Salesforce, Teams, NetSuite/Odoo, and marketing automation platforms. The ideal candidate will have a solid understanding of web development best practices, API design principles, and a keen interest in AI and AI-related APIs. Key Responsibilities: Develop and maintain web applications using Python frameworks (Django, FastAPI, Flask) and front-end technologies. Design, implement, and document RESTful, SOAP, and GraphQL APIs for seamless integration with third-party services, including Salesforce, Teams, and marketing platforms. Build and maintain user interfaces using JavaScript frameworks (preferably Vue.js), Bootstrap 5, and CSS/SCSS. Work on database design and optimization with PostgreSQL, MySQL, and SQLite.  Collaborate with cross-functional teams to integrate APIs into custom dashboards, websites, and applications. Work with AI-related APIs (e.g., OpenAI) to develop new features and enhance user experiences. Assist in mobile app development if needed, using React Native, Dart, or Kotlin.  Debug and resolve technical issues in a timely manner, ensuring high-quality and scalable solutions. Stay updated with the latest developments in web technologies, API standards, and AI integration practices. Required Qualifications: 3-5 years of experience in fullstack development. Strong experience with Python frameworks (Django, FastAPI, Flask). Proficiency in JavaScript and experience with frameworks (ideally Vue.js, but open to others). Experience with SQL databases, including PostgreSQL, MySQL, and SQLite. Strong understanding of Authorization and Authentication concepts. Experience with version control systems like GitHub. Understanding of API design principles, including RESTful, SOAP, and GraphQL services, and versioning. Familiarity with AI and machine learning APIs (e.g., OpenAI, TensorFlow) is a plus. Ability to read and write code in multiple programming languages (beneficial but not mandatory). Excellent problem-solving skills and a proactive attitude towards learning new technologies. Preferred Qualifications: Experience with mobile app development (React Native, Dart, Kotlin). Understanding of Salesforce, Netsuite/Odoo, or similar platforms. Familiarity with Docker and CI/CD pipelines for efficient deployment. Experience with integrating marketing automation platforms

Job Overview: We are seeking a motivated and detail-oriented Marketing Coordinator to join our dynamic marketing team. The ideal candidate will have 3-5 years of experience in coordinating marketing activities and campaigns. You will be responsible for managing the day-to-day operations of marketing projects, collaborating with various departments, and ensuring that all marketing initiatives align with our brand’s objectives. Key Responsibilities: Campaign Management: Assist in the planning, execution, and monitoring of marketing campaigns across various channels including digital, print, and social media. Content Creation: Coordinate the development and distribution of marketing materials such as brochures, flyers, email campaigns, and social media content. Social Media Management: Oversee and manage the company’s social media accounts, including content scheduling, posting, and engaging with the audience. Market Research: Conduct market research to identify trends, competitor strategies, and customer preferences. Provide insights and recommendations to the marketing team. Analytics and Reporting: Monitor and report on the effectiveness of marketing campaigns using analytics tools. Provide data-driven insights to optimize future campaigns. Collaboration: Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts. Administrative Support: Provide administrative support to the marketing team, including scheduling meetings, preparing presentations, and maintaining marketing databases. Familiarity with SEO/SEM, email marketing, and CRM systems. Qualifications: Education: Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. Experience: 3-5 years of experience in a marketing coordinator or similar role. Skills: Strong understanding of marketing principles and practices. Proficiency in marketing software tools such as Adobe Creative Suite, HubSpot, Google Analytics, and social media platforms. Excellent communication and organizational skills. Ability to manage multiple projects simultaneously and meet deadlines. Strong analytical and problem-solving abilities. Creative mindset with attention to detail. Work independently, has strong critical thinking skills, and is eager to learn and adapt to different markets, particularly within Canadian cities like Victoria OTHER DETAILS: Employment Type: Full time employment Permanent work from home Work Schedule: Pacific Standard Time Salary: 13-15k USD/year