Job Summary: We are seeking an experienced Technical Support Engineer to join our dynamic team. The ideal candidate will have 3 to 6 years of experience in providing technical assistance, troubleshooting, and resolving hardware and software issues. This role requires excellent problem-solving skills, strong communication abilities, and a customer-centric approach to ensure high-quality support and client satisfaction. Key Responsibilities: Diagnose and troubleshoot technical issues, including software and hardware malfunctions, network configurations, and system integrations. Provide timely and accurate technical support to clients through various channels such as phone, email, and chat.​ Collaborate with internal teams, including development and product management, to escalate and resolve complex issues.​ Document all support interactions, solutions, and best practices to enhance the knowledge base and support resources.​ Assist in the installation, configuration, and maintenance of computer systems and applications.​ Stay updated with the latest industry trends, technologies, and best practices to provide informed support and recommendations.​ Required Skills and Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.​ 3 to 6 years of experience in technical support, IT support, or a related role.​ Proficiency in operating systems such as Windows, macOS, and Linux.​ Strong understanding of computer systems, networks, and mobile devices.​ Experience with remote desktop applications and help desk software.​ Excellent problem-solving skills and the ability to think analytically.​ Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.​ Ability to work independently and collaboratively within a team environment.​ Familiarity with scripting languages and basic programming is a plus.​ Preferred Qualifications: Certifications such as Microsoft Certified: Azure Fundamentals, CompTIA A+, or similar.​ Experience with cloud platforms and services.​ Knowledge of database management and SQL.​ Understanding of cybersecurity principles and practices.​

As a Response Manager, you will be responsible for leading incident management process to resolution while ensuring minimal disruption to IT service operations. Your role will involve monitoring, predicting, and preventing incidents, with the ultimate goal of maintaining service availability and performance at the highest possible levels. You will collaborate closely with multi-functional teams, ensuring that all incidents are efficiently logged, categorized, and resolved, while also refining incident management protocols over time. This role requires quick thinking, strong problem-solving skills, and the ability to remain composed during high-pressure situations. If you are passionate about operational excellence, problem resolution, and continuous service improvement, this role is for you.

We are seeking a detail-oriented and highly organized Compliance & Audit Specialist to join our team. This position will play a crucial role in ensuring compliance with the EU Deforestation Regulation (EUDR) by managing, verifying, and auditing supplier information. The specialist will be responsible for receiving and filing incoming supplier documentation, verifying the data for compliance, and uploading it into the appropriate internal systems. This is a key role in ensuring our company's regulatory adherence and smooth operation in the EU market.

We are seeking a detail-oriented and strategic Senior Logistics Executive Freight Procurement Specialist to drive and oversee the freight procurement activities for International exports and imports. The role is integral to optimizing supply chain operations, negotiating competitive freight rates, and ensuring smooth transportation of goods across international and domestic borders. The ideal candidate will possess strong knowledge of global trade regulations, freight procurement strategies, and logistics coordination and join our diverse and cross-functional international logistics team.

We are Hiring a Financial Analyst who plays a critical role in supporting the Finance Director and Finance Manager to ensure the smooth operation of the company’s finance function. This position involves detailed financial analysis, reporting, and the management of key operational finance processes. The Financial Analyst provides vital insights and support for budgeting, forecasting, and decision-making while ensuring compliance and accuracy in financial matters. IN addition to the core responsibilities, this role is expected to embody behaviors that promote sustainable growth and service excellence, ensuring that the finance function aligns with the organization's commitment to innovation, efficiency, and superior customer service.