Seeking a Techno-Functional Consultant for Microsoft Dynamics 365 Sales to drive digital transformation and business growth through seamless integration and innovation.

• Leverage expertise in Microsoft Dynamics 365 Sales functionalities, including Activities, Accounts, Leads, Quotes, Orders, Invoices, and Configurations.
• Analyse and map business processes across departments (Sales, Marketing, Finance) and recommend process improvements.
• Collaborate with stakeholders to understand business stories and identify opportunities for process automation and digital transformation.
• Design, configure, and implement enhancements to Microsoft D365 Sales, ensuring optimal performance and business alignment.
• Provide ongoing support, training, and documentation to end-users, ensuring effective system utilization.

• Bachelor’s degree in Business Administration, Finance, Management Information Systems, or a related field. Equivalent experience will also be considered.
• Minimum 5 years of combined functional and technical experience with Microsoft Dynamics 365 Sales (CRM).
• Hands-on experience with workflow approval configuration, customization, and automation.
• Strong knowledge of Power Automate, Power Apps, and Power BI.
• Exposure to Microsoft D365 Finance & Operations.
• Experience developing and configuring KPI-based reports and dashboards.
• Ability to define and document business requirements and translate them into technical solutions.