Seeking Remote Customer Account Representative with excellent communication skills and problem-solving abilities. Full-time remote position with growth opportunities.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Identify and escalate priority issues to the appropriate team members
• Maintain accurate and detailed records of customer interactions
• Proactively identify opportunities to improve the customer experience

• Excellent communication skills and a friendly demeanor
• Strong problem-solving abilities and a commitment to customer satisfaction
• Ability to work independently and manage time effectively
• Previous customer service experience is preferred, but not required